Shipping policy
We ship from our Sydney facility throughout Australia and the rest of the world.
Once you have placed your order, it will take 3-5 business days to process before it ships out. Express shipping is available, quotes will be available at checkout after you input your address.
Orders are not shipped on weekends or holidays, so please allow that. Please keep in mind that these are estimates and may vary. During the sale period, please allow 5-7 working days for delivery for all Standard orders.
| SHIPPING METHOD | COST | ESTIMATED TIME |
|---|---|---|
| Standard Delivery (Free for orders over $250 AUD) | $13.00 AUD | 2-8 Business Days |
| Express Delivery | $16.00 AUD | 1-4 Business Days |
| International Standard Delivery | $22.00 AUD | 6-27 Business Days |
TRACKING YOUR ORDER
When your order ships you will receive an email with the tracking information. Once you get a tracking number, you can go to the Australia Post website and check the shipment status.
FREE SHIPPING FOR ORDERS OVER $250 AUD
If your order qualifies for free shipping, please ensure that you choose the free shipping option at Checkout, as this is not automatically applied.
CHANGES
Unfortunately, once your package is shipped we cannot change it.
UNDELIVERABLE OR LOST PACKAGES
If a package is undeliverable it will be returned to us. Once it is returned we will refund you for the items of your order. We cannot re-ship the package, so if you would still like the items, you can go ahead and place a new order. If your package gets lost, please contact us!